GRID SAFETY / UTILITY SERVICESUTILITY SERVICES
Lost food? Know your next step.
Find your utility’s claims process and prepare the information you may need. Reimbursement is determined by the utility.
Explore this guideCLARITY. PREPAREDNESS. RESILIENCE.Independent California energy information
Editorial photography / illustrative
Editorial photography / illustrative
Claims are reviewed by your utility. An outage does not automatically qualify for reimbursement. Keep receipts, photos, the outage date, and your account information.
Pacific Gas & Electric
Northern & Central California
Utility claims ↗Southern California Edison
Central, Coastal & Southern California
Utility claims ↗San Diego Gas & Electric
San Diego County
Utility claims ↗Los Angeles DWP
City of Los Angeles
Utility claims ↗Before you submit
- Document the outage date, duration, and service address.
- Photograph damaged items and keep purchase receipts when available.
- Follow food safety guidance. Do not keep unsafe food to document a claim.
- Check your provider’s deadlines, exclusions, and submission requirements.